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YouTube buffers at 1080p 60FPS

mandalkunal5555
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version: Latest
Rooted or not: No
Frequency of Occurrence: All the time
APP Name & APP Version (If your issue relates to the app): YouTube (latest)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
YouTube videos constantly buffer while playing at 1080p 60 FPS. I've tried clearing the cache and restoring network settings but no luck.
17 REPLIES 17

Vamp
Zen Master I
mandalkunal5555

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version: Latest
  3. Rooted or not: No
  4. Frequency of Occurrence: All the time
  5. APP Name & APP Version (If your issue relates to the app): YouTube (latest)

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

YouTube videos constantly buffer while playing at 1080p 60 FPS. I've tried clearing the cache and restoring network settings but no luck.


YouTube buffers at 1080p 60FPS
screenshot-20210330-181959850.jpg
I can stream 4K60 without any buffer or frame drops in between so follow @AmitGarde steps. Otherwise device is capable of doing 4K60 without any problem.

mandalkunal5555
Rising Star II
ARP_ASUS

Hey mandalkunal5555,

Check the step mentioned by Amit and revert back.


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I did reply back but my comment hasn't been approved by the mods yet

AmitGarde
Community Legend II
mandalkunal5555

I have a 300 mbps fiber plan and I'm able to stream youtube at 1080p 60FPS on my old OnePlus 6 just fine. It's definitely not my internet.


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Try reinstallation of youtube app and see if that helps.

mandalkunal5555
Rising Star II
AmitGarde

https://zentalk.asus.com/en/discussion/comment/160596#Comment_160596

Try reinstallation of youtube app and see if that helps.


View post
Tried clearing the cache, reinstalling and restarting my phone several times. No luck.

AmitGarde
Community Legend II
mandalkunal5555

https://zentalk.asus.com/en/discussion/comment/160605#Comment_160605

Tried clearing the cache, reinstalling and restarting my phone several times. No luck.


View post
Please show screen recording what happens exactly would be much better to understand.