VivoBook x512da frozen\locked up
- System: Windows 10 Pro
- Battery or AC: AC
- Model: VivoBook x512da
- Frequency of occurrence: several times a day
- Reset OS: no
- Screenshot or video:
I have several of these machines in use, first report last week 3/18/2021. Was that the machine has locked up, mouse would not move - had to do forced shutdown to boot back up -- re-occurred several hrs later. Ran windows updates at the time, installed latest BIOS updated and Chipset drivers from Asus\AMD. issue still occurring several times a day.
Second report today different user\machine, 3/26/2021 seperate machine same exact model user reported machine is locked and mouse will not move - forced shutdown - ran sys restore - user is testing will report back.
Has any other VivoBook users seen similar behavior recently? This feels HW related, memory mb, gfx driver issue.