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Which problem has been solved so far?

hkorkut
Rising Star II
Which problem you have posted on this forum so far has been solved?
I haven't been able to solve any of my problems so far.
All I hear is factory reset. Change the battery. Visit the service center.
So what is this forum for? What is its purpose?
A real competent person cannot or does not say okay, we will deal with your problem.
14 REPLIES 14

hkorkut
Rising Star II
You're telling me things that I already know. it gets funny. As a professional user, I have provided information about many software errors. but what did Asus do? just give me the answer to that

hkorkut
Rising Star II
And let me guess the answer. Please send your device to the nearest service center.

Ha ha ha ha. Because it's funny.

Christine_ASUS
Community Legend II
Hi hkorkut
Thank you for your reply. Based on this thread, I am still not sure what kind of issue are you facing.
To avoid any misunderstanding, kindly provide the information below so that we can better assist you.
1. Your current firmware version
Settings>System>About Phone>Software information
If you try to update to the latest version, does the issue still persist?
2. Issue Detail
3. Please check the link as basic troubleshooting guide, and provide me what kind of troubleshooting have you done for further checking
#Common Troubleshooting
https://zentalk.asus.com/en/discussion/45355/

hkorkut
Rising Star II
Although we have been waiting for an update for a long time, the incoming update is only the security patch. you work hard, Asus. Please do not tire yourself.

AmitGarde
Community Legend II
hkorkut

Although we have been waiting for an update for a long time, the incoming update is only the security patch. you work hard, Asus. Please do not tire yourself.


View post
According to latest update .123 they have managed to fix several bugs and few i will check after update arrives👇

1)Bluetooth connectivity issue with several brand with line and calling app
2)trying to open camera from lockscreen after several tries use to give no response 
3) double tap proximity bug during on call
MANY MORE.....
If any new fixes i will update after firmware arrives i am still checking.
Its just that they have not mentioned those bug fixes in the changelog.(i dont know why)
Thanks!
Please update. 😊