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Need help with an hdmi issue on my laptop

kanekiken8820
Star I
System: 64-bit
Battery or AC: AC
Model: Asus ROG G701V0
Frequency of occurrence: Everytime
Reset OS:
Screenshot or video:
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Detailed description:When I connect my laptop to the tv with an hdmi cord the display works at first. As soon as I play any media, streaming or on vlc player, the display on my tv turns black, but the sound works fine. The only way it seems to work is if I use blue tooth headphones to play the audio. Then the display stays on the tv and I just use the headphones for sound
5 REPLIES 5

Blake_ASUS
Community Legend II
Hi there,
May you try to enter safe mode to see if there is the same issue?
[Windows 10] How to enter Safe Mode | Official Support | ASUS GlobalThank you.