@rahulraghuram172 Iam also on latest version [WW-188.8.131.52]. Yes as you mentioned this problem is also on the current version of update. Let us hope that ASUS will fix this on their next update.
@xbms . How can you say that "Let us hope that ASUS will fix this on their next update" lol😂😅🤣. You dont know there are lot of bugs still need to be fixed that came along with the initial asus android 10 os update. You can see lot of people complaining of the same thing, still asus hasn't fixed it. They release update stating that that so and so bugs are fixed but actually they have created another bug and we people report it here and some moderators says that they reported it to asus. Either asus listens to it or ignores it as usual. if asus listens to it the above said bug fixing update cycle continues. Actually this is a trap they make our phone useless with their buggy os updates and force us to buy new device. Opting asus was a big mistake.
I tried doing the same thing as mentioned in video and I'm getting same results. I think the problem lies with the proximity sensor.
When you double tap on home screen while on calls screen locks and not goes off. When you lock the screen by tapping power button screen turns off and device locks but when you put your hand on the proximity sensor and take it off screen truns on. Usually this shouldn't happen. When device is locked proximity sensor should turn off but insted it remains on until you finish your call irrespective of the methods you use to lock your device
Well well well! @amitgarde3 @aamod.v8 andddd @Chintan Devganiya. Haha. Looks like you all were saying something 6 months back. (no grudges) this was the problem i was trying to explain. But I think now the problem has encountered by you all.
I dont see point of tagging me here.
Who said i am facing this issue as you mentioned?? The screenshots you shared are totally disscussions of another issue with screen locking on double tap i think you did not go with this topic more specifically,your Screenshots and this thread are diffrent issues Everything works great with me same goes with me as aamod.v8 said "No point in tagging me here"🙄
The bug you were talking about in those screenshots are completely different than this one. This bug has to do with the proximity sensor and not the display
@rahulraghuram172 . YES I HAVE SAID THAT "Let us hope that ASUS will fix this on their next update". I mean you [ WE ] have to wait till next update, meanwhile asus will get enough time to find a solution for this issue. Can you please point out what was wrong in my saying ?
Other than waiting for next OTA update is there anything else do you have to suggest to solve this issue ?
Please feel free to comment, we are waiting for your solution. Thank you.
I'm also facing the same issue with .110 update.
Please update to .123 new firmware verison which was released yesterday mod have already mentioned that it is fixed with latest FOTA as accepted answer to this thread which you will find on 1st page itself.
If you have not received FOTA yet please wait for few more days as it will be released in phases it should arrive soon to you.
Done and the problem is also solved in new update.
I have updated my phone today and the problem is solved now. Everything is working fine, so far so good no issues found .
Thanks ASUS and its Software Team for this and for listening to their User's.
Special thanks to @Christine_ASUS , @AmitGarde and all the moderators who are actively working and bringing the user issues to the forefront. Yes you people should be definitely appreciated for your work and dedications you put together.👍️
Thanks for all you who have replied to this post. Have a great day🤗
Thank you all for your assistance and detail providing, which helps us to roll out a better update.