Phone is crashing after the new Indian Frimware

[KB007]

After updating with new Indian frimware.191... My phone is crashing occasionally and it happens when playing Pubg one time and one time when I was using just what's app total 3,4 times... I don't think its a motherboard problem.. Please patch or fix this issue as soon as possible

[ColorSage]

architgenius said:

I am glad that i have not had a single app or phone crash in my 30+ days of usage. And i push my phone to the edge as far as usage load is concerned. It must be a hardware issue. Doesn't seem to be a software issue.

Same here. I hope motherboard failure will not occur to us after that period of time

[girishsonu2000]

you are talking about indian frimware.191
my device is still suffering for the shock given by update .167 and still not repaired it is in service center from last 25 days

[KB007]

girishsonu2000 said:

you are talking about indian frimware.191
my device is still suffering for the shock given by update .167 and still not repaired it is in service center from last 25 days

What seriously why so

[girishsonu2000]

KB007 said:

girishsonu2000 said:

you are talking about indian frimware.191
my device is still suffering for the shock given by update .167 and still not repaired it is in service center from last 25 days

What seriously why so

update .167 screwed quite a number of devices and mine is one of that
i gave it to service center on 10 of previous month and its still not repaired
they contacted me once for refund and told i can get 80% refund .....
i refused
why should i take loss of 20% 
the device was not even used for full 16 days and it bricked due to their update 

[KB007]

girishsonu2000 said:

KB007 said:

girishsonu2000 said:

you are talking about indian frimware.191
my device is still suffering for the shock given by update .167 and still not repaired it is in service center from last 25 days

What seriously why so

update .167 screwed quite a number of devices and mine is one of that
i gave it to service center on 10 of previous month and its still not repaired
they contacted me once for refund and told i can get 80% refund .....
i refused
why should i take loss of 20% 
the device was not even used for full 16 days and it bricked due to their update 

Yes they are refunding 80%... They should simply replace the phone