Please tell us some basic information before asking for help:
Model Name: Zenfone 7 Pro
Firmware Version: latest official version with all updates
Rooted or not: not rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Gallery
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi there.
I am having a weird problem hope someone can help me with this.
I installed an external SD Card and it works fine.
The problem is that when I try to copy a photo or move it from internal memory to the external card, gallery always demands for permission, i grant it but I get the message "permission failed".
How can I fix this?
Thanks in advance.
