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Display

vijayarakavan_m
Star II
After 50 days in my phone inside display one red dot is visible in black background, anyone pls post it is manufactured defects, or any bleeding inside the screen, spend huge amount for this device, but display is very poor
4 REPLIES 4

AmitGarde
Community Legend II
vijayarakavan.m

After 50 days in my phone inside display one red dot is visible in black background, anyone pls post it is manufactured defects, or any bleeding inside the screen, spend huge amount for this device, but display is very poor


Display
Please can you post some pictures taken from another device of the display red dot issue??
so that it will be easy for everyone to understand better.
Also as you have completed 50 days from the date of purchase it seems your device is still under warrenty period if issue is more bothering than try to take your device to nearest service centre for furthur examination & repair. if there is no CID (customer induced damage) than repair centre will try to change your display with no cost.
To locate nearest service centre👇
Choose your region | Official Support | ASUS Global

Choose your region | Official Support | ASUS Global
If it is impossible to access the service center during Covid-19 period, please try Call:👇

Call Us | Official Support | ASUS Global
Thanks!

vijayarakavan_m
Star II
With in two months, I am waking to service center...? I need replacement or refund, in highend mobile doing service is not good, also the usage is not upto level, from beginning onwards I won't facing this type of issues

ARP_ASUS
Community Legend II
Hi vijayarakavan.m,
Your phone is in warranty and if there is any manufacturing defect as per your current experience may cover the same.
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india

vijayarakavan_m
Star II
I Registered a compliant, but the technical team will got give resultion for this issue