System: Windows 10
Battery or AC: AC
Model: UX582GV
Frequency of occurrence: Daily
Reset OS: Tried
Screenshot or video:
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Detailed description：I bought this seemingly flagship model as I have another ASUS that has lasted years. This one is horrible. First I had to send it in as the HDMI port would no longer work and the video driver was disable. This took over a month.
Laptop came back. Noticed keyboards lights do not work and I was afraid to change anything. Now, I get freezes, when it goes to sleep it bluescreens, and I am tired of looking for a solution.
It used to be there were solutions other than reimage, This is unacceptable as configuring a workstation takes many hours to install all the apps and business functionality. We are not talking strange things, but join a domain, install printers, install Adobe Suite, Color calibrate, etc. To continually have to reset a laptop is not an answer.
The lack of ability to upgrade to the latest OS 20H2 is another issue.
I have to send my laptop in one more time. My time is too valuable to spend researching issues that should not exist with a quality product. That is what I paid ASUS for.
