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Is anyone having issues getting your sms messages to show up in Link to myAsus

bigmatt357
Star III
Zenbook Pro Duo UX581LV
22 REPLIES 22

Blake_ASUS
Community Legend II
Hello Matt,
May I have your MyASUS APP and ASUS System Control Interface V2 driver version?
You may enter the "Link to my asus" app on your phone, and check for "allow permission" again,
to see if SMS part is granted.
Thank you.

bigmatt357
Star III
permissions on my phone are on my link to show text messages, my Control Interface V2 driver is V2.2.37.0 and APP version is 2.3.18.0

Blake_ASUS
Community Legend II
Hello Matt,
May you unpair the device and re-pair it again?
[Notebook] Link to MyASUS - Introduction | Official Support | ASUS GlobalOr may you try another phone?
Thank you.

bigmatt357
Star III
tried the unpair and re-pair a few times already, don't have another phone to try.

Blake_ASUS
Community Legend II
Hello Matt,
okay, because I don't have your phone model either.
Other Android phone I have are working fine.
Was there any firmware update on your phone before this issue occurred?
I will consult more about your issue.
Thank you.