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There may be an issue with the fan

ZT-84e35e31
Star I
System: Zephyrus M15
Battery or AC: 230W power adaptor Support Type-C PD 3.0 up to 65W
Model: ROG Zephyrus M15 GU502LW
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
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Detailed description: From 3 months I stated facing a fan issue where the fan would run slow (6500rpm) at a high temp (96) because of that my frames were droping. I have given it for service, after I checked in MyAsus app that it indicated "There may be an issue with the fan". The service center replaced the fan and sent it back the the problem still remained. Please help
48 REPLIES 48

ZT-84e35e31
Star I
hello Blake,
can the service be done any faster, I'm missing many of my classes and assignments.
hope you will understand.
thank you.

Blake_ASUS
Community Legend II
Hello Dhruv,
yes, I fully understand, I have been pushing it.
Really sorry about it.

ZT-84e35e31
Star I
hello blake,
how long will it take?
thank you

Blake_ASUS
Community Legend II
Hello Dhruv,
Your device is fine now.
We will return it to you as soon as possible.
Really sorry to keep you waiting.
Thank you so much for your patient.

ZT-84e35e31
Star I
Hello Blake,
I Have taken back my laptop and it is stable.
Thank you for the help and coordination.
Thank you.