Rog 2 freezes and reboot while gaming

[vijayajt]

Frequency of Occurrence: very often
Hi, I have Rog 2 which freezes and shut down every time I am playing game or sometimes using other apps too. I guess the problems started after the last update. Earlier it used to get restarted by itself, nowadays It just crashes and I have to manually restart the phone.
It's too frustrating that I can't play games on a gaming phone.

[Vableme]

vijayajt

https://zentalk.asus.com/en/discussion/comment/154359#Comment_154359

I thought it's a software issue, but I've tried resetting my phone manier time didn't solve the issue. I've monitered the system temperature and as soon as my system gets heated above 40°C, it freezes and restrarts. Seems the IC on the motherboard getting heated. Not sure if it's same for you. But I'll suggest if your device is still in warranty, rush to the SC before it's too late.

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Yeah, that thermal engine is fked. Something is overheating.

[vijayajt]

akkashsaini

Mine is good now bo black out no shutdown I just downgrade to a9

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Hey, can you share the link with steps for downgrading to a9, if you used one

[Vableme]

vijayajt

https://zentalk.asus.com/en/discussion/comment/155197#Comment_155197

Hey, can you share the link with steps for downgrading to a9, if you used one

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It's actually not that complicated.

1. Backup your phone data (All of them).
2. Download the Android 10 to P (WW) from ASUS rog 2 support web.
3. Move that downloaded piece of software to the root folder (where all the folders live basically).
4. Restart your phone.
5. There's now an update detected and just install it.
6. Just wait until it finishes.
7. Your downgraded to Pie!
8. Restore data backup.

[akkashsaini]

raikou837

https://zentalk.asus.com/en/discussion/comment/155488#Comment_155488

It's actually not that complicated.

1. Backup your phone data (All of them).

2. Download the Android 10 to P (WW) from ASUS rog 2 support web.

3. Move that downloaded piece of software to the root folder (where all the folders live basically).

4. Restart your phone.

5. There's now an update detected and just install it.

6. Just wait until it finishes.

7. Your downgraded to Pie!

8. Restore data backup.

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A9 I'm using not from official website but first if sc is near by I preffer to visit there once for better and risk free downgrade.

[Vableme]

akkashsaini

https://zentalk.asus.com/en/discussion/comment/155493#Comment_155493

A9 I'm using not from official website but first if sc is near by I preffer to visit there once for better and risk free downgrade.

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They're are going to do the same as i said. No offense, but you could do it without spending any money.