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Expertbook B9 Audio Issues

rodolfol95
Star II
System: Windows 10
Battery or AC: Battery
Model: B9450
Frequency of occurrence: Almost every day
Reset OS: N/A
Screenshot or video: N/A
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Detailed description:There's some issues with distorted and muffle audio on the brand new ExpertBook B9 anyone else having something similar??
10 REPLIES 10

Blake_ASUS
Community Legend II
Hello rodolfol95,
The issue is on built-in speaker or headphone? or both?
Please kindly check if your BIOS and audio driver has been updated.
Thank you.

rodolfol95
Star II
Built-in Speaker, BIOS and Audio Drivers are up to date this is an 11th Gen Laptop brand new!

Blake_ASUS
Community Legend II
Hello rodolfol95,
May you help to enter Safe mode to see if there is similar issue?
And please kindly help to record a short audio, I will consult more about it.
Thank you.

rodolfol95
Star II
I will record a video when it happens again! thanks