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Crash/Reboot issue only on PUBG Global.

dx_chethan
Star I
Please tell us some basic information before asking for help:
Model Name: ROG 2
Firmware Version: 17.0240.2012.65
Rooted or not: Not Rooted
Frequency of Occurrence: very frequent
APP Name & APP Version (If your issue relates to the app): PUBG Global
When ever i start playing on PUBG global, the phone restarts in about less than 5 mins into the game. Took the game out of game genie and the restart issue stopped, but started crashing into home screen every 5mins or less. As this issue didnt happen in any other game. Installed PUBG kr version and not once did the game crash or reboot happened. As both the games are very similar and have the same servers, Is this a software issue if so, is there any fix. If its hardware, i am out warranty and how do i fix it.
@Anders_ASUS
8 REPLIES 8

dx_chethan
Star I
@akkashsaini i did try everything, the Global version of the game crashes no matter what every 3 to 5 mins (without x mode and game genie) and reboots(with x mode or game genie). But kr version crashes only if the cpu temp reaches 40°.

akkashsaini
Rising Star I
Yeah same problem everyone is facing u need to downgrade to A9

Vableme
Rising Star II
akkashsaini

Yeah same problem everyone is facing u need to downgrade to A9


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I haven't faced this problem ever in A10.
Maybe consider i won the silicon lottery?

akkashsaini
Rising Star I
raikou837

https://zentalk.asus.com/en/discussion/comment/155196#Comment_155196

I haven't faced this problem ever in A10.

Maybe consider i won the silicon lottery?


View post
May be u won but everyone is facing this issue after .65 update in india