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Is there a solution for my Zenfone 5z's blurry primary camera?

My Zenfone 5z was working fine untill last 4-5 months ago when suddenly it's primary 12MP camera got a problem of unable to focus. Tried several methods including factory reset, safe mode reset, downgrading to Android Pie and many more...but the problem still persists..lastly after emailing them and having said all they asked me to take it to the Nearest Service Centre. Is this a solution guys? Service centre guys have opted me two things- a software reset or change of camera module worth 3k+ Rupees..

21 REPLIES 21

salvagnipaolo
Star I
@Christine_ASUS Is It possibile to prove my Asus Is still on warranty? I Lost the ticket and i bought It with cash.. july 2019..

Christine_ASUS
Community Legend II
Hi salvagnipaolo 
Thank you for your asking. Please check your inbox and reply me your SN for further checking.

Hi cycloneabhi
If the situation remains the same after performing the Factory Reset, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs