12-11-202011:46 PM - last edited on 01-16-202401:59 AM by ZenBot
System: Zephyrus M15 Battery or AC: 230W power adaptor Support Type-C PD 3.0 up to 65W Model: ROG Zephyrus M15 GU502LW Frequency of occurrence: Always Reset OS: Screenshot or video: ======================== Detailed description: From 3 months I stated facing a fan issue where the fan would run slow (6500rpm) at a high temp (96) because of that my frames were droping. I have given it for service, after I checked in MyAsus app that it indicated "There may be an issue with the fan". The service center replaced the fan and sent it back the the problem still remained. Please help
Hello Dhruv, We are able to reproduce the issue on your device, but still waiting for exchanging the parts to find out root cuase. Really sorry to keep you waiting.
hello Blake, take your time. I am more than happy that we could come so far with the issue. when completed please share the root cause, I do not want to repeat same function which would trigger it again.
