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uSER already on my new laptop. How do I remove? Why is there someone on my new computer?

Lola_2020
Star I
System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:
4 REPLIES 4

Blake_ASUS
Community Legend II
Hello Lola,
Which model do you have?
You may restore to factory setting to clean everything.
And please contact the seller to double check on the account issue.
Thank you very much.

RAJU_MSC_MATHEM
Zen Master I
Lola#2020
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:


uSER already on my new laptop. How do I remove? Why is there someone on my new computer?
search "control panel" in search box, then click on the "control panel" then choose view by "small icons" , then
click on "user accounts", then click on "manage another account" if you see another person's account means ,, delete it including user files.

Miszkurka2000
Star III
This is Chromebook.

RAJU_MSC_MATHEM
Zen Master I
Miszkurka2000

This is Chromebook.


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Sorry then ,no more ideas from my side.