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My rogphone2 suddenly becomes blackout at its screen while charging or playing game

jelo
Star II
My rogphone2 suddenly becomes blackout at its screen while charging or playing game.
Sometimes it continues with automatically restarting.
Please help me on this case.

11 REPLIES 11

akkashsaini
Rising Star I
jelo

I think I have found the solution for blackout issue during gaming ,

my armoury crate was setup for temperature limit at middle , so it was becomes automatically blackout , when temperatures graduately increased & triggered at blackout , I have tried to set temperature limit at maximum , then everything was going normally.

But still don't know why and don't have any solution when the phone becomes blackout or shutdown or restart when it's during charging.


View post
See my comment u will get ans for blackout

Anders_ASUS
Hall of Fame III
This is not supposed to happen. Please contact ASUS service if you bought your device locally to get it fixed