Please tell us some basic information before asking for help:
Model Name: Zenfone 6
Firmware Version: WW_18.0610.2101.127
Rooted or not: no
Frequency of Occurrence: when trying to play videos on amazon prime video
APP Name & APP Version (If your issue relates to the app): amazon prime video, DRM info
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I was trying to play some videos I had downloaded when I was on android 10, but then when I updated to android 11 the videos were unplayable because of the DRM security level, I deleted and downloaded again the videos but the quality can't get very high, I used DRM info to check the security level and turns out it is L3, yes I have tried rebooting the phone but still shows me L3
