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Aero active cooler stops working for specific model of Sony headset

abheeshek_agarw
Star II

Model Name: Asus ROG phone 3. Non-tencent version
Firmware Version: 17.0823.2012.131
Rooted or not: No
Frequency of Occurrence: 100%
APP Name & APP Version: PUBG mobile(Runic)
========================================
As soon as I connect my Sony headset WH-1000MX4(either using 3.5mm jack or bluetooth), the aero active cooler fan stops after 5-10 secs
It is a problem with only this model, I have wired Sony MDR-XB550, it works fine with it. When I disconnect WH-1000MX4 and connect MDR-XB550, the fan starts working. I have even tried with Apple air pods 1 over bluetooth, and it works fine with it too.
Basic troubleshooting I have tried:
Reboot the device multiple times.
Disconnect / Reconnect bluetooth
Clear Cache of Armoury Crate
Attach / Re-attach multiple times
Allow device to cool down

It is an amazing Device you guys have built, but I would really like if I could use my 350$ headsets with it, which I just bought, and now quite let down due to this
Let me know what more info you need.
7 REPLIES 7

kim_levie_g
Star III
@abheeshek.agarwal

Did you turn this off?
Disable fan when mic is active
You should turn this off and try again.

Gustav_ASUS
Community Legend III
@abheeshek.agarwal Did the proposed fix work for you?

abheeshek_agarw
Star II
Yes, the fix works.