There may be an issue with the fan

[ZT-84e35e31]

System: Zephyrus M15
Battery or AC: 230W power adaptor Support Type-C PD 3.0 up to 65W
Model: ROG Zephyrus M15 GU502LW
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
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Detailed description: From 3 months I stated facing a fan issue where the fan would run slow (6500rpm) at a high temp (96) because of that my frames were droping. I have given it for service, after I checked in MyAsus app that it indicated "There may be an issue with the fan". The service center replaced the fan and sent it back the the problem still remained. Please help

[ZT-84e35e31]

hello balke,
also I'm struggling to play.
thank you

[Blake_ASUS]

dhruv16feb@gmail.com

hello Blake,

on manual, the fan speed is fluctuating.

thank you

View post

Hello Dhruv,
It's different than before?
Was there any new update? the new Armoury Crate version?
May I know how it is fluctuating?
Thank you.

[ZT-84e35e31]

hello blake,
no, but its happeing often.
yes there was a update.
like every second it goes to 7600 rpm and but 6800 rpm, back and fourth.
thank you.

[ZT-84e35e31]

hello Blake,
also may I know the progress on problem of turbo mode.
thank you

[Blake_ASUS]

Hello Dhruv,
Our designers have been playing the same game and testing with other hard loading program,
but still can not reproduce the same situation as yours.
May you help to reset the laptop?
or you would like to send the device to service center and we can further examine on it?
Thank you so much.