ROG Kunai 3 USB Mode random disconnect!

[rogeriskira]

Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: .99
Rooted or not: Not
Frequency of Occurrence: During Gaming with ROG Kunais 3
APP Name & APP Version (If your issue relates to the app): Still testing but noticed while playing Rockman X Dive
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I paired my Kunai's with bluetooth and this doesn't seem to happen on bluetooth mode but while testing USB mode with the bumper on my ROG Phone 3. I noticed that randomly while playing Rockman X Dive my controller will disconnect (Green LED turns off and turns back on). When I first connected the controller the update firmware box appeared and I clicked update and it quickly disappeared not letting me know if everything went well. Then it asked for another update which I did and the same thing happened. SO not sure the firmware version or how to check.

I noticed after rebooting it didn't happen for a while but it did happen again. I checked the physical connection and it is really tight and secure. It just seemed to happen randomly.

[syrold]

Same thing happened to my kunai 3. I think its a software update problem, mine started when rog phone 3 forced kunai 3 to update. I returned mine including the phone. Any update from any devs?

[rogeriskira]

Hello, is there an update on this? As the issue is still persisting.

[rockstar_fban]

Hello i s there a fix for this because i experience the same problem during playing
Also when i check my kunai firmware it show rog kunai gamepad II instead of III
And my kunai isnot II it is III

[rogeriskira]

Please advise if this has been forwarded to the developers for a fix?

[rogeriskira]

Has this been forgotten? @Gustav_ASUS