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Asus Rog Phone 3 - Strix System Update issue.

TX11559
Rising Star I
Please tell us some basic information before asking for help:
Model Name: Asus rog Phone 3 - Strix Tencent Edition
Rooted or not: Not sure (Global Rom)
Hello, I have some questions about my Phone.
I have recently got from Ebay the Asus Rog 3 Phone - Strix edition Tencent Version. I choice it because it was cheaper, I was doing some digging and found that the issue might be the companies for the communication. I am from Israel so this issue was irrelevant, and this is why I choose this phone.

Anyway, the system version number is 17.0823.2007.32, when I try to update it says it is up to date, however I see other versions out there so :

1) how can I update my system ?
2) sorry to ask, is the tencent version a real ASUS phone ? because on their website I see there is republic of gamers and none tecent, so got confused.

Will add more info / pictures if needed, thanks.

24 REPLIES 24

TX11559
Rising Star I
TX11559

https://zentalk.asus.com/en/discussion/comment/148815#Comment_148815

I understand that, but its still an ASUS phone yes? Like, ASUS PHONE for the Chinese market ?

Well next time will have to do a bigger wide search, it did save me a lot of money, I won't lie as they are way cheaper but at the cost of....

Feels quite disappointed 😞


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Very well thank you.
Averan

But you can still manually update through the full firmware available on Asus's site right?


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I did install a manually update and it workes fine so far.

Danishblunt

https://zentalk.asus.com/en/discussion/comment/148830#Comment_148830

It is an ASUS product however it is only for the chinese market, so installing a global rom onto it is installing software that isnt made for it. This causes especially issues with certifications and such.


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Of course, I understand, if I got issues it is only to send it back to china for warranty.

Well thank you guys, but the fact it is a phone I am going to be stuck with, so will try to enjoy it as much as I can.

Danishblunt
Hall of Fame I
TX11559

https://zentalk.asus.com/en/discussion/comment/148830#Comment_148830

Very well thank you.

https://zentalk.asus.com/en/discussion/comment/148843#Comment_148843

I did install a manually update and it workes fine so far.

https://zentalk.asus.com/en/discussion/comment/148864#Comment_148864

Of course, I understand, if I got issues it is only to send it back to china for warranty.

Well thank you guys, but the fact it is a phone I am going to be stuck with, so will try to enjoy it as much as I can.


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Tencent phones don't have warranty.

TX11559
Rising Star I
Danishblunt

https://zentalk.asus.com/en/discussion/comment/148871#Comment_148871

Tencent phones don't have warranty.


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Hmm the seller said he will take care of it, maybe a private phone lab? Who knows

Danishblunt
Hall of Fame I
TX11559

https://zentalk.asus.com/en/discussion/comment/148872#Comment_148872

Hmm the seller said he will take care of it, maybe a private phone lab? Who knows


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Either that or you get some scetchy repairs. The only thing I find annoying is simply the fact that you cannot unlock your bootloader again. If you could the phone would be easily maintanable from your side.

TX11559
Rising Star I
Danishblunt

https://zentalk.asus.com/en/discussion/comment/148880#Comment_148880

Either that or you get some scetchy repairs. The only thing I find annoying is simply the fact that you cannot unlock your bootloader again. If you could the phone would be easily maintanable from your side.


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I agree, I think asus should have made that option, or another solution...

So far it works great, everything works, the update (manually), the themes and etc.