Camera cannot flip

[ayan_sharma87]

Asus 6z camera sometimes says 'Camera cannot flip' when taking selfies and the camera doesn't rotate to front.
What is this error ??

[sousaepedro]

Anders_ASUS said:

We just received a log from ayan.charma87 that we will analyze to see if this is a software bug or a hardware issue that only you're having

You're kidding right? There are several posts with several people with the same issue. I've had this since day one since it's been mostly intermittent. It can't be anything but a software/hardware issue with so many accounts of it. 

[sousaepedro]

Now I've been with a camera that does not flip for 5 days straight. 
Seriously it feels like this was not tested at all with a significant user pool. 
Latest updates clearly only made it worse. 
??‍♂️ 

[prashanth]

@sousaepedro yes i fell the same

[vlasta_vasicek]

no problem on my phone .. location EU

[CH_ASUS]

We have had this issue reported on and off in different regions, several of them have had it solved because what was happening was that their covers were blocking the proximity sensor located in the front.

Please help check you have no obstruction or dirt against the proximity sensor which is located at the top , in the front, to the right of the earpiece