Battery Issue

[Nengah]

Please tell us some basic information before asking for help:

Model Name: Asus ROG Phone 3
Firmware Version: 17.0823.2009.99
Rooted or not:.not
Frequency of Occurrence: Frequently
APP Name & APP Version (If your issue relates to the app): The whole phone
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I have been noticing my phone's battery Draining a little faster than it should for the size of the battery. It drains about 10% when I am at the gym and I barely use it as I am training. One thing I also notice is when I charge the phone to 80% only it drains faster If I were to charge it to 100%. Obviously that would be the case since it's 20% battery charge from the max but it seems to drain heaps quicker than it should. I have a photo that shows the 100%-10% usage. I would really like to know if I should send the phone to Asus as it's still under warranty. I contacted them last year but it was entering the holiday period and I didn't want to not have my phone over that period.

[Nengah]

nightmaster552

https://zentalk.asus.com/en/discussion/comment/145135#Comment_145135

When playing certain games the screen uses its high speed refreshrate on touch. That drains a lot of battery, hence your SoT seems very bad but its actually normal. Charge your battery up to full charge, don't play anything for an hour and youll see your value is low and normal, play wilf rift again, your screen will zap electricity. It's perfecly normal, most users here have 0 clue so listening to them is like listening to a 7 year old kid talking about aliens.

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Okay thank you for your input it means a lot.
I'm still gonna send the phone off to Asus just to make sure as I only got it in October and I plan to keep it for a long time so fixing anything now would be best

[Danishblunt]

Nengah

https://zentalk.asus.com/en/discussion/comment/145324#Comment_145324

Okay thank you for your input it means a lot.

I'm still gonna send the phone off to Asus just to make sure as I only got it in October and I plan to keep it for a long time so fixing anything now would be best

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There is nothing to fix and they keep the phone for a very long time, some reported long waiting times such as 2months. They will keep it and do nothing with it basicially, it changes nothing.

[Nengah]

nightmaster552

https://zentalk.asus.com/en/discussion/comment/145770#Comment_145770

There is nothing to fix and they keep the phone for a very long time, some reported long waiting times such as 2months. They will keep it and do nothing with it basicially, it changes nothing.

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Good news I went into the store where I bought the phone and they just straight up replaced it. So much easier than sending it off.

[Danishblunt]

Nengah

https://zentalk.asus.com/en/discussion/comment/145947#Comment_145947

Good news I went into the store where I bought the phone and they just straight up replaced it. So much easier than sending it off.

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Well at least now you have a new phone that will do exacly the same as the old one I guess.

[Nengah]

nightmaster552

https://zentalk.asus.com/en/discussion/comment/147065#Comment_147065

Well at least now you have a new phone that will do exacly the same as the old one I guess.

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Pray that it doesn't even then they said I can just come straight back and get a refund or a new one.