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Notification panel

prashanth
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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The black bar of the notification panel sometimes just stays,(completely doesn't disappear) unless i restart the game.
Is this game specific and any trick to get back to normal once this happens?


2 REPLIES 2

victor010
Zen Master III
Hi, kindly help us with the following information to find a solution to your query.
1. Firmware version your device is on.
2. If the same happens with any other game.

You may try the below troubleshoot:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue
factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/

prashanth
Rising Star II
I think all these problems occur only when asphalt 9 is opened so they may be game specific