ZenBook Pro Duo UX581GV. Official support for Windows 10 20H2.

[bohushvitali]

System: UX581GV_19H2
Battery or AC: Both
Model: ZenBook Pro Duo UX581GV
Frequency of occurrence: frequent freezes
Reset OS: Yes. Roughly two time a month. No correlation with installed software found.
Screenshot or video: youtube.com/playlist?list=PLChcXj5lTvV_R7jAvodFAXEkYl9LvQNG8
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Detailed description：
Currently when accepting Feature update version 20H2 in windows update center it is not fully installed and rolls back to 19H2
Please provide estimated dates when this model will be shipped to customers with newest tested windows version.
The main reason for asking is frequent freezes on 19H2
I would like to sent it to RMA for the second time to get full reset with newest windows flashed as recovery image. When sending the first time (six month ago) RMA wasn't able to found any issues however freezes still occurring randomly on a system without any third party software installed.

Thanks in advance.

[bohushvitali]

I do not have competence to tell whether it is an issue with drivers or with motherboard (leaking capacitors of whatever else). It is obvious that it is impossible to use this device as a workstation.
@Blake_ASUS Would appreciate for any guidance to get this issue finally resolved.

[bohushvitali]

@Blake_ASUS Regarding KB updates you suggested me to check here zentalk.asus.com/en/discussion/41657/freezing-asus-zenbook-pro-duo-ux581
Time till December, I had the system fully updated. On December new package KB4592449 arrived, and it is failing to install with error 0x80242016
The same is happening to 20H2 that is advertised through Windows update center. When Accepting update it continues till about 80 percent and then rolls back.
Attempt to apply Windows 10 20H2: youtu.be/th_5OA0DixI

[bohushvitali]

Reinstall process. Repeated more than 10 times for the last six month.

[bohushvitali]

14.01.21 - updates still failing

[bohushvitali]

14.01.21 - another case of freezing