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Asus Zenfone 6Z Stuck at " Powered By Android " Screen after Android 11 Update Package Install


I was trying to update the phone and I reboot it got stuck at this black screen with a very dim logo of android and keeps on blinking.
so far I've tried:
1) Volume+power up key
2) Volume down+power key
3)Phone is not getting recognized
Please Help 😞
8 REPLIES 8

Josantos17
Star III
Anders_ASUS

https://zentalk.asus.com/en/discussion/43217/asus-zenfone-6z-stuck-at-powered-by-android-screen-afte...

https://zentalk.asus.com/en/discussion/comment/146304#Comment_146304

Can you please

  1. let me know where you're from
  2. record with another device and show me the device behavior and how you're trying to reach recovery mode

https://www.asus.com/support/FAQ/1006346/

Thanks!


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I'm from the US. It just won't turn on.

This also happened to me, after I've updated my Zenfone 6 to android 11 it restarted the phone. It then turned on for a while, I was able to navigate my home screen, then it turned off. now the phone is just dead, the buttons don't do anything, and even when I charge the phone, the light indicator didn't turn on

Mohd_Kaif
Star I
nicholas.priatama

This also happened to me, after I've updated my Zenfone 6 to android 11 it restarted the phone. It then turned on for a while, I was able to navigate my home screen, then it turned off. now the phone is just dead, the buttons don't do anything, and even when I charge the phone, the light indicator didn't turn on


View post
This exactly happens to me, on 02 Feb I updated to A11, its finishes all process and phone started normally and work for a while may be 2 hours I used then as I open camera and fliped it out then as I touch the back key it turns off in a second, even flip camera was not completely retracted back, I kept this phone on charge with a lots of bad feeling in my mind. From that day I am trying to reset through volume/power combinations every pattern +/- power everything I tried but nothing happend. I am alway fan of Asus, i used to start asus zenfone 4 series to this one 6Z. In india everything is worst. Kindly help me out

kutom958
Star I
I'm in the situation like you