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Camera Bugs

paedu_l
Star I
when i try to set to portrait mode or wide angle mode the camera app freezes. whats the problem a few days ago everyting works fine.
9 REPLIES 9

LP_ASUS
Community Legend I
Verify that you're running the latest BIOS, available here https://www.asus.com/us/Phone/ZenFone-6-ZS630KL/HelpDesk_BIOS/. I'll make a note of this glitch and pass it on to the right people.

paedu_l
Star I
Yes i'm running on the latest BIOS. 

Anders_ASUS
Hall of Fame III
You could try and go to system > type Camera in the search field > click camera app > force stop > storage & memory > clear storage & clear cache. I hope this will fix your issue

paedu_l
Star I
No it does not not my problem

Anders_ASUS
Hall of Fame III
Then you need to do a full factory reset and if that doesn't help, then you need to contact ASUS support.