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System crashing again and again while using Cisco WebEx

Vamp
Zen Master I
System: Windows 10 Home 20H2
Battery or AC: both
Model: UX434FL
Frequency of occurrence: Always
Reset OS: Yes
========================
When I'm in meetings and someone is sharing their screen after 4-5 minutes windows crashes with BSOD. It's just there for fraction of second so I cannot read anything on it.
I tried reliability monitor but it just says restarted unexpectedly.
Troubleshooted through MyAsus for the blue screen issue but it said everything is fine then tried troubleshooting another time with WebEx running in background but still system crashed without displaying anything on MyAsus App.
Tried on another zenbook ux534FLC but on that device it also crashes. Tried XPS 15 2020 edition but it works fine. All device are running same version of windows with same version of experience pack.
Anyone else having this issue and any workaround for this except for attending meetings through web browser.
Reset Didn't help.
7 REPLIES 7

Vamp
Zen Master I
I managed to read the error. It's WHEA_UNCORRECTABLE_ERROR.

RAJU_MSC_MATHEM
Zen Master I
Vamp

I managed to read the error. It's WHEA_UNCORRECTABLE_ERROR.


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it's device driver is related error.
wil you to do mettings with zoom website

Vamp
Zen Master I
RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/comment/145762#Comment_145762

it's device driver is related error.

wil you to do mettings with zoom website


View post
Can't... Services are decided by the college.
Checked device manager only wifi Direct had yellow mark, uninstalled it and also updated the intel display drivers to 27.xx.xxx as well as done the memory test and the chkdsk /f /r after some research. Didn't tested it again because I've assignment dues but hoping it had gone away.
Update: it's just not Cisco WebEx. Anything which puts load on the CPU or increases the temp (spikes the temp) like cinebench or starting music on Spotify while having chrome open is also giving this error.

RAJU_MSC_MATHEM
Zen Master I
Vamp

https://zentalk.asus.com/en/discussion/comment/145908#Comment_145908

Can't... Services are decided by the college.

Checked device manager only wifi Direct had yellow mark, uninstalled it and also updated the intel display drivers to 27.xx.xxx as well as done the memory test and the chkdsk /f /r after some research. Didn't tested it again because I've assignment dues but hoping it had gone away.

Update: it's just not Cisco WebEx. Anything which puts load on the CPU or increases the temp (spikes the temp) like cinebench or starting music on Spotify while having chrome open is also giving this error.


View post
try with Microsoft edge chromium browser and with firefox.
if the cpu raises means, it's either many program's are starteeuo and running background throughout the os...
so delete all possible applications registered under task scheduler.
disable all startup items under task manager.
increase page file size or increase virtual memory.