Please tell us some basic information before asking for help:
- Model Name: Asus Zenfone 5z
- Firmware Version: Latest
- Rooted or not:no
- Frequency of Occurrence:From the very beginning
- APP Name & APP Version (If your issue relates to the app): Amazon prime Video
This is the reply which I got from Amazon support. It would be really helpful if Asus support can also help on this. Have reported this issue many times. Please bring HD support to Asus Zenfone 5z.