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Asus rog phone 3 not getting charged

Please tell us some basic information before asking for help:
Model Name: Asus Rog phone 3
Firmware Version:.122
Rooted or not:Not
Frequency of Occurrence: from today
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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It's not getting charged with asus charger . I checked the charger but there was no issue. It was getting charged, around 90% , when I unplugged it from charger to make a call, but after that it just stopped charging.please help me with the issue. @Gustav_ASUS
15 REPLIES 15

Gustav_ASUS
Community Legend III
@luckyvivek1995 I have sent you a PM with a potential fix to your issue!

tvnaymad
Star I
@Gustav_ASUS could you send it to me also ? I have the same problem ... my phone doesnt charge with original charger.

Gustav_ASUS
Community Legend III
@tvnaymad Sure, check your inbox. 🙂