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There may be an issue with the fan

ZT-84e35e31
Star I
System: Zephyrus M15
Battery or AC: 230W power adaptor Support Type-C PD 3.0 up to 65W
Model: ROG Zephyrus M15 GU502LW
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
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Detailed description: From 3 months I stated facing a fan issue where the fan would run slow (6500rpm) at a high temp (96) because of that my frames were droping. I have given it for service, after I checked in MyAsus app that it indicated "There may be an issue with the fan". The service center replaced the fan and sent it back the the problem still remained. Please help
48 REPLIES 48

ZT-84e35e31
Star I
hell Blake,
I have run the diagnosis.
the end results are in the zip file (Gaming.rar).
thank you.

ZT-84e35e31
Star I
Hello Blake,
Any update?

Blake_ASUS
Community Legend II
Hello dhruv,
The technical support is still looking in to it.
Please kindly understand that we are not at work during weekend and give us some time.
Thank you so much for your quick reply.
Your patient would be very appreciated.

ZT-84e35e31
Star I
Hello Blake,
Thank you for the update.
Hoping that my problem is solved as soon as possible.

ZT-84e35e31
Star I
Hello Blake,
Any Update?
Thank you.