Speaker not working

vijimanisakthivijimanisakthi Level 1
edited January 2021 in ZenFone Max Pro Series

  1. Model Name: ASUS_X00TD
  2. Not rooted

Speaker of my phone stopped working all of a sudden.

Was playing music, attended a call and then resumed music. But when I resume, speaker output was not clear.

A few days later there was no output from the speaker.

Microphone also did the same, while sending voice notes on whatsapp, there was no input recorded.

But had no issues with call (couldn't use loudspeaker option, but other futures worked good)

A few months after, while I am using gmeet or zoom, notification sounds started to come. But if I close zoom/gmeet then again there's no speaker output.

Best Answer

  • AmitGardeAmitGarde Level 5
    Answer ✓

    Try SIMMI test and check if microphone & speaker are working well to entre simmi test follow this steps👇

    Open calculator press .12345+= and follow test option you want to

    If test fails than its hardware issue to fix that you have to take your device to nearest service centre as early as possible. Dont forget to backup your important data before you submit your device to nearest service centre

    If test pass than it seems like a bug try to factory data reset and see if everything goes well.

    By following this steps👇

    Settings>system>backup&reset>erase all data

    please dont forget to backup your important data before you factory reset.



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