Zenfone 5z Camera Not FOCUS

[Yulius_Mai]

Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version: 100.10.107.70_20200320
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Please help Camera not focus, just can take near area only

[AmitGarde]

deki_pantelija

Same issue with my wife's zenfone 5z.

Issue: blurry surroundings of images and no correct focus on main camera, ultrawide was useable.

Seeing that the issue didn't seem solved on this forum,

Action: I decided to order on Aliexpress a new camera module.

After replacement, the following happened:

1) The camera is working good again, the blur effect is gone

2) An update prompt appeared, that i have ignored.

Conclusion: Changing the module takes some time but is a good solution to the issue. As it happened after an update, and despite NOT proving any direct cause, I made the decision to no longer update my wife's 5z .

Request: If there is a firmware update on the camera modules, could Asus please provide either a downloadable older version of the camera software to solve this issue? Or add an older version of the camera software in the next security update?

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If your camera started to work after module replacement than basically it was hardware problem not software i am using my 5z since 2.5 years now my camera still works great without any issue and i am on latest .110 firmware so i suggest you if your camera is working great now than you can blindly update your 5z to latest firmware i am sure you will not face any issue hereafter😊