Earphone stopped working suddenly.

[PH]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[ARP_ASUS]

HI PH,
If the earphones have gone dead post update, please check under safe mode and also try factory resetting once.

[PH]

Saifuddin

https://zentalk.asus.com/en/discussion/comment/142473#Comment_142473

Perform a factory reset and it should fix issues

I always perform a factory reset after a software update in this device becoz a irritating bugs we get post update and factory reset fix those

Idk why we have to do this after every update in this device

I never had to do that on my samsung or OnePlus

View post

I am done with factory resetting during last 2 updates..lost all my data..and now I can't afford to do that. Factory resetting every time after a fota update is absurd. Don't know what's happening with the devs