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Speaker Levels Balance Slider Missing

Froxil
Star I
System: Windows 10
Battery or AC: ASUS AC Adapter (got it with my pc)
Model: ASUS G502VS-FY091T
Frequency of occurrence: Always
Reset OS: No
Screenshot or video:
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Detailed description : I can't see any slider apart from the main sound slider in my speaker settings. I have what is shown in screenshot 1 and i need what is shown in screenshot 2. Does anybody know how to fix the problem ?
Thank you
6 REPLIES 6

Froxil
Star I
I tried reinstalling my audio driver but nothing changed at all... seems like the driver I had was already the latest. that's quite weird 😞

Blake_ASUS
Community Legend II
Hello Froxil,
Well...each model with different hardware and software design, the options open for adjustment are different.
Please kindly understand.
You opinion will be reported to related department.
Thank you.