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Slow charging feature not working on Rog Phone 3

kirtish_19
Star II
Please tell us some basic information before asking for help:
Model Name: Rog Phone 3
Firmware Version: 17.0823.2009.99
Rooted or not: No
Frequency of Occurrence: everytime
APP Name & APP Version (If your issue relates to the app): Slow Charging and Scheduled Charging
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
There seems to be an issue with slow charge feature as it is not working. I have tried turning on slow charge but still my phone charged from 0 to 100 within 1.5 hours. On the lock screen it shows Hypercharge even when slow charge is on.
To understand more I tried to connect my phone with 10W charger i saw charging in the lockscreen below and then it was charging it slow.
From my point of view slow charging feature is not working as expected.
Also, schedule charging feature is also having an issue as for the first 80-90 percent it chagre the phone fast and then it stop even when slow charging is turned on.
Please fix this issue.
screenshot-20201214-175811634.jpg
screenshot-20201214-181343132.jpg

13 REPLIES 13

ajinkya017
Rising Star II
The new FOTA also does not have anything about it in the changelog. Have to try out again I guess.

kirtish_19
Star II
Yes, i am really disappointed with Asus.

linenming0618
Rising Star I
@kirtish.19 May I know how much time did you spend when you use 10W charger from  0 to 100?

kirtish_19
Star II
@linenming0618 it took around 2.5 to 3 hours to fully charge the phone.

hank_email_is
Rising Star II
It seems update .122 fixed the issue, I'm testing using battery guru seems to be under 10w and not so hot. The indicator still shows hypercharge, but maybe that just meant the charger plugged in?
screenshot-20201223-083847773.jpg