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Updated to .122 still having widevine and black crush.

jaykesharwani9
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello,

I have recieved .122 update and after updating I'm still facing widevine and BLACKCRUSH issue.
Please help.


30 REPLIES 30

PH
Rising Star I
ajinkya017

Didn't happen to me. Looks like you have to get it addressed at a service center.

Black crush is still there. Feeling I have a problem with my display in one of the corners especially.


View post
Black crush will be prevailing since it can only be improved. We will have to either live with it..or drag asus to the court..or sell our device.

ajinkya017
Rising Star II
PH

https://zentalk.asus.com/en/discussion/comment/141980#Comment_141980

Black crush will be prevailing since it can only be improved. We will have to either live with it..or drag asus to the court..or sell our device.


View post
Agreed, not worried about black crush a lot anyway. Can be remedied by screen balance. As I said a bit concerned worried about on particular part of the display which I think is a hardware problem. Even that works okay with screen balance.

PH
Rising Star I
ajinkya017

https://zentalk.asus.com/en/discussion/comment/141996#Comment_141996

Agreed, not worried about black crush a lot anyway. Can be remedied by screen balance. As I said a bit concerned worried about on particular part of the display which I think is a hardware problem. Even that works okay with screen balance.


View post
Did you try with YouTube and other content other than OTTs . Is it still prevailing? Did you try to check your display accuracy throught 3 rd party apps? If it's still persistent you may want to claim your warranty

ajinkya017
Rising Star II
PH

https://zentalk.asus.com/en/discussion/comment/141999#Comment_141999

Did you try with YouTube and other content other than OTTs . Is it still prevailing? Did you try to check your display accuracy throught 3 rd party apps? If it's still persistent you may want to claim your warranty


View post
Yes I did. Even viewing photos still has the problem. Will take out some time and visit the service center and see if I can get the display/phone replaced.
What app would you suggest for display accuracy? I haven't done that.

yosef019
Rising Star II
L1 widevine on global version