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When on call the the person on the opposite cannot hear me properly.

rishishahu112
Star III
Please tell us some basic information before asking for help:
Model Name: ww i003d
Firmware Version: latest 99 of december
Rooted or not: no
Frequency of Occurrence:since the last update.
The problem is i think with the new feature that is the new noise cancelling whule on call it makes my voice crack and the person cannot hear me properly
Please fix it or add a buttion to disable it or enable it please i am having very trouble because of this and i am a vip member of the asus service .

7 REPLIES 7

ronda123
Star I
Plugged in a headset with a microphone, and they could hear me. ... to my automobile speakers using aux cable I can't hear the other person on a normal call. ... So I recently had an issue with my Zenfone 6 and I posted about it in the Asus forums. ... I was going to copy paste but I can't get it to format properly on my tablet.

ARP_ASUS
Community Legend II
Hi rishishahu112,
Thanks for the feedback. We are aware of this and its under check.

rishishahu112
Star III
prashant99545

same problem am facing but i solve it am going to my mobile network and go to prefer network type and

screenshot-20201217-223835952.jpg

choose a 4g and 5g network and my problem is solve my voice is very clear and the other person my voice hearing clearly


View post
No it doesnt solve the problem it just makes battery consumption more due to enabling 5g so i dont recomend doing that and ASUS pleas bring a patch to this