This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Portrait mode and wide angle camere freezing/missing

rahul_rkcians
Star II
Please tell us some basic information before asking for help:
Model Name: Asus 6z
Firmware Version: 17.1810.2019.179
Rooted or not: not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Wide Angle & Portrait Camera V6.4.0.0_200724
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================



Cleared camera cache and also did factory reset problem still persist.

8 REPLIES 8

Aryan202
Community Legend I
By the way did you try disabling and re enabling the camera app?
Disabling the app will reset the app to its factory version

rahul_rkcians
Star II
Averan

By the way did you try disabling and re enabling the camera app?

Disabling the app will reset the app to its factory version


View post
Yes I did. I even did factory reset but problem still persisted. But after today's update I think the freezing of potrait mode and wide angle mode has gone.
screenshot-20201222-125222512.jpg

rahul_rkcians
Star II
Averan

https://zentalk.asus.com/en/discussion/41972/portrait-mode-and-wide-angle-camere-freezing-missing

Considering you've tried everything give this is a shot

https://us.v-cdn.net/6031231/uploads/4BL87TTU4Q5K/asuscamera-281-29.apk

I'll attach the link too : https://us.v-cdn.net/6031231/uploads/0260ZN8C0UWJ/asuscamera-281-29.apk

This apk is extracted from Zenfone 6 android 11

See if this apk works and if it solves your issue


View post
I just downloaded it and before I could install i got an OTA update which was some 65MB. I am not facing any problem now. Thank you.

Hi. It's 2023 and I am still facing this problem. What's your update version?