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System Update

mr_strange
Rising Star II
Please tell us some basic information before asking for help:
Model Name:rog 2
Firmware Version:WW_17.0230.2002.32_0
Rooted or not:no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I didn't get any update after WW_17.0230.2002.32_0. so i just want to update to the latest available version and i just don't know how to do that. So please help me update my phone @Anders_ASUS @LP

41 REPLIES 41

Aryan202
Community Legend I
Yuran

https://zentalk.asus.com/en/discussion/comment/141372#Comment_141372

its not chrome, its the phone itself, the whole UI, lags. Only a reboot fixes it until more or less 24 hours later...lag, stutter.


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It's chrome's issue I've noticed it on multiple devices

Yuran
Rising Star I
Averan

https://zentalk.asus.com/en/discussion/comment/141559#Comment_141559

It's s chrome I've noticed it on multiple devices


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What do you mean its chrome? Iys the entire phone that starts to lag in the UI itself. browsing the menus, back and forth, in and out. low fps even on thre UI itself, drags itself.

AmitGarde
Community Legend II
Yuran

https://zentalk.asus.com/en/discussion/comment/141625#Comment_141625

What do you mean its chrome? Iys the entire phone that starts to lag in the UI itself. browsing the menus, back and forth, in and out. low fps even on thre UI itself, drags itself.


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Does your ROG 2 behaves same in safe mode?
Coz as i am seeing you are the first ROG 2 user saying that whole phone lags,stutters,hangs etc if new A10 version has so much issues than i think all other users have to keep complaining same.
Did you tweak or adjust any developer settings??? Coz that is not allowed which may force hardware to cross its limits and hence there is possibility that smoothness may be ruined
I may suggest you if you have tweaked any settings from developer options kindly try to reset those and than see if you face issue again also try to be on latest firmware.
Thanks!

Yuran
Rising Star I
amitgarde3

https://zentalk.asus.com/en/discussion/comment/141674#Comment_141674

Does your ROG 2 behaves same in safe mode?

Coz as i am seeing you are the first ROG 2 user saying that whole phone lags,stutters,hangs etc if new A10 version has so much issues than i think all other users have to keep complaining same.

Did you tweak or adjust any developer settings??? Coz that is not allowed which may force hardware to cross its limits and hence there is possibility that smoothness may be ruined

I may suggest you if you have tweaked any settings from developer options kindly try to reset those and than see if you face issue again also try to be on latest firmware.

Thanks!


View post
Hello amitgarde. I still need to check if it behaves like that in safe mode, have not tried that yet. Regarding tweaks in developer options, no i did not change anything and I dont even have it active. I am always on the latest firmware and the phone only behaves like this on A10. I was on A9 for a long time for comparison and it was much better, no lags, no stutter. Displayhz.com and vsynctester show the phone doing 60fps on 90hz and this causes the "dragness" i am trying to explain. It should always sync its fps with refresh rate, only this way it keeps smooth. My asus 3 does not have this behaviour. fps and refresh rate always synced, no lag anywhere. I tried reset, downgrade, upgrade, etc, nothing works. More or less in 24 hours the lag, "dragness" returns. There are more threads on this subject on this forum as well as in xda developers but without any explanation or fix I believe.

Yuran
Rising Star I
Please see this thread where I troubleshooted with some other members
https://zentalk.asus.com/en/discussion/36725/new-update-17-0240-2009-49/p4