[Solved] ZenFone 5Z Google Play system update stuck on October 2019

[Rox79]

Please tell us some basic information before asking for help:
Model Name: ZS620KL
Firmware Version: 100.10.107.110
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Google Play Update System
I system Updaten addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[adityapruthi200]

Well, mine shows 2019.!!!!

[adityapruthi200]

Chintan Devganiya

@Christine_ASUS Just got the play system update and updated to December 2020.

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Pls help me also... What to do?? I have same issue like you...

[Christine_ASUS]

Hi adityapruthi2001
As I mentioned above, if you have reloaded or performed the Factory Reset recently, please check again after early January. If the issue persists after mid January, please let me know. Thank you.

[Rox79]

Christine_ASUS

Hi friends

After checking with the relevant teams, if you have reload or perform the Factory Reset recently, please check again after early January. If the issue persists after mid January, please let me know. Thank you.

Hi Rox79

Thank you for your report. Please note that I edited your title so that other users who faces a similar issue can be more easily to find your thread. Hope you don't mind. 🙂

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Hi Christine_ASUS ,
no, don't mind at all.🙂 Thanks for your the technical support. I'll try the update in January. 
I wish you happy Christmas holidays.👋

[Chintan_Devgani]

adityapruthi2001

https://zentalk.asus.com/en/discussion/comment/139954#Comment_139954

Pls help me also... What to do?? I have same issue like you...

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I got the December patch just few days ago. Just try again in WiFi.
If update doesn't come clear data of play store & google play services and restart phone.