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ROG 3 Freeze/App isn't responding

degga_anna
Star I
Please tell us some basic information before asking for help:
Model Name: ROG 3
Firmware Version: 17.0822.2005.11
Rooted or not: No
Frequency of Occurrence: Very often
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have a brand new ROG 3 Tencent edition and from I started having freezing and apps not responding issues. When using an app (Games, internet browser, Facebook, spotify...), I get a screen freeze then I get a message " App isn't responding". Sometimes it just freezes for few seconds than goes back to normal.
Do you have an idea of what causes this? Is there any fix?

Thanks in advance.

3 REPLIES 3

devicentextian
Rising Star II
degga.anna

Please tell us some basic information before asking for help:

  1. Model Name: ROG 3
  2. Firmware Version: 17.0822.2005.11
  3. Rooted or not: No
  4. Frequency of Occurrence: Very often
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I have a brand new ROG 3 Tencent edition and from I started having freezing and apps not responding issues. When using an app (Games, internet browser, Facebook, spotify...), I get a screen freeze then I get a message " App isn't responding". Sometimes it just freezes for few seconds than goes back to normal.

Do you have an idea of what causes this? Is there any fix?

Thanks in advance.

img-20201216-025901-873.jpg

img-20201216-030211-751.jpg


ROG 3 Freeze/App isn't responding
update your phone the latest update is .99

Saifuddin
Zen Master III
Tencent version is not supported by Asus for system update as per i know
I can be wrong

Gustav_ASUS
Community Legend III
We can't guarantee the functionality of this configuration. If you are facing any type of issues - please turn to your reseller where you bought this device - as this is is not a combination we are selling.
Also note that you will not be able to receive FOTA, since the ROM and model don't match.