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Screen is green, can't fix that with Splendit

metallus
Star II
Hi,
Today I received the new Asus Zenfone 7 Pro (ZS671KS).
The screen has a green tint and it's very annoying. I make a lot of photos both by phone and DSLR's I understand color representation laws. Yet this green tint is beyond tolerance. I compare it to my Zenfone 6, three calibrated monitors, and some other phones. The tint is strong enough to not represent a natural look of apps and multimedia. Eg. on a photo taken outside sky looks green while on other devices look natural blue. Generally color depth is flattened with too much green. Everyone I ask confirm that my Zenfone 6 has much better color reproduction.
I would attach a photo but it's visible for human eye only. I can't catch the actual difference using a camera probably due to some technicalities of how camera sensor is catching the display's matrix.
I also performed eyeball tests on all devices: www.eizo.be/monitor-test/ and the results are really bad for Zenfone 7 😞
I have Splendid set to DEFAULT and Night Mode or any filters like that turned OFF.
I obviously tried to get rid of the green tint via Splendid but the tint is way too strong to fix that. I would need some special white balance tool like in photography.
Does everyone have something like that or just I have a bad luck AGAIN (last year my brand new Zenfone 6 motherboard died 3 weeks after I bought it) ? Hopefully this time it's something easy...
Thanks in advance!
Tech specs:
Model Name: Asus Zenfone 7 Pro (ZS671KS)
Firmware Version: WW_29.12.18.16 (latest for this day)
Rooted or not: NOT rooted
Frequency of Occurrence: all the time both on 60Hz and 90Hz


14 REPLIES 14

lf_asus_z7p
Star III
Nadzi

Good day

Today I bought a Zenfone 7 pro and I have a distinctive green hue in the upper half of the display. It can be seen in games or applications and it completely changes the whole display to a green breath.

Will you solve it with an update or should I return the phone and buy a new one? then come back again and buy a new one?


View post
I've the same issue however i try to live with it. I'll simply change my device for another sooner than i used to.

Aryan202
Community Legend I
I think a little bit of green tint is common with high refresh rate OLEDs
You can find this complain on almost all community forums

Nadzi
Rising Star I
I don't care if it has a shade of red, but if it's normal, let me have all 10 million pieces made, but not like that when 10 people have a green and bad display and another 10 people are completely fine.

dannejanne
Star I
My first had horrible green tint in upper half of the screen. Visible even at 60Hz and not only low brightness. I immediately turned it back in for service to the seller. They changed the screen on it for a new one and now it's pretty much perfect. No green even at 90Hz and low brightness.
Attached picture of my screen that got exchanged. It was really, really bad.
img-20201130-044515.jpg

Verg
Star I
No green tint on mine, though I notice some 'rainbow banding' when slightly tilting the display, I see hues of red and green when slightly tilted on a white background, anyone else notice this?