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[Solved] ZenFone 5Z Google Play system update stuck on October 2019

Rox79
Star III
screenshot-20201209-170102871.jpg
Please tell us some basic information before asking for help:
Model Name: ZS620KL
Firmware Version: 100.10.107.110
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Google Play Update System
I system Updaten addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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30 REPLIES 30

Christine_ASUS
Community Legend II
Have you ever unlocked/rooted/flashed custom rom before?

Rox79
Star III
Christine_ASUS

Have you ever unlocked/rooted/flashed custom rom before?


View post
Never.
Other users also seem to have the same problem.
https://zentalk.asus.com/en/discussion/38842/google-play-system-update-stuck-in-october-2019

Debasish_Sahoo
Zen Master I
Rox79

screenshot-20201209-170102871.jpg

Please tell us some basic information before asking for help:

  1. Model Name: ZS620KL
  2. Firmware Version: 100.10.107.110
  3. Rooted or not: no
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app): Google Play Update System

I system Updaten addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


Google Play system update stuck on October 2019
Did u reset your phone recently? If yes then click on check for update for 8-9 times or else don't worry wait for some time and stay connected to wifi it will automatically updated.

Rox79
Star III
Debasish Sahoo

https://zentalk.asus.com/en/discussion/41497/google-play-system-update-stuck-on-october-2019

Did u reset your phone recently? If yes then click on check for update for 8-9 times or else don't worry wait for some time and stay connected to wifi it will automatically updated.


View post
Yes, I did a factory data reset. May be a playstore's issue?

Debasish_Sahoo
Zen Master I
Rox79

https://zentalk.asus.com/en/discussion/comment/138715#Comment_138715

Yes, I did a factory data reset. May be a playstore's issue?


View post
No it's not a playstore issue.
Debasish Sahoo

https://zentalk.asus.com/en/discussion/41497/google-play-system-update-stuck-on-october-2019

Did u reset your phone recently? If yes then click on check for update for 8-9 times or else don't worry wait for some time and stay connected to wifi it will automatically updated.


View post
Try this 👆🏻
After tapping on check for updates for 8-10 times you will see a update notification. Then update it 🙂