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laptop turning off while copying using keys

mistcaller
Star I
System: Asus vivobook s14
Battery or AC: battery
Model: x411uf-eb309t
Frequency of occurrence: nil
Reset OS: no
Screenshot or video: no
========================
Detailed description:
when ever pressing ctrl+c laptop is shutting down
2 REPLIES 2

Blake_ASUS
Community Legend II
Hello mistcaller,
Was there any update or modification before the issue occurred?
And if you use the mouse to copy, instead of the keys, does it happen?
Thank you.

RAJU_MSC_MATHEM
Zen Master I
mistcaller
  1. System: Asus vivobook s14
  2. Battery or AC: battery
  3. Model: x411uf-eb309t
  4. Frequency of occurrence: nil
  5. Reset OS: no
  6. Screenshot or video: no

========================

Detailed description:

when ever pressing ctrl+c laptop is shutting down


laptop turning off while copying using keys
see if happens in safemode also