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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

Saifuddin
Zen Master III
Dr. SushP

Asus should be blamed. We have paid and bought it from asus. Even if pixelworks is behind this we have not bought the phone from them. Its asus' responsibility to do whatever necessary to fix this any way possible. At whatever cost.


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Yup , we are customer of asus and not pixelworks

marioluethy
Star II
Even the risk some user's here get more bored..
I have a question:
If it is a Software Bug, why has the Oneplus 8 Pro the same issue like the ROG 3 while the Oneplus 8T don't have this issue even both Oneplus Phone's are HDR10+ Display with 120 HZ? I don't believe Oneplus has a "better" Software on one of this two devices.

Dr__SushP
Rising Star II
Already averted 3 guys from buy this phone. One of them is my own cousin 😂

Danishblunt
Hall of Fame I
marioluethy

Even the risk some user's here get more bored..

I have a question:

If it is a Software Bug, why has the Oneplus 8 Pro the same issue like the ROG 3 while the Oneplus 8T don't have this issue even both Oneplus Phone's are HDR10+ Display with 120 HZ? I don't believe Oneplus has a "better" Software on one of this two devices.


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Because pixelworks did some oopsies on the op8 pro as well.

GREEKLEADER
Zen Master I
Dr. SushP

Already averted 3 guys from buy this phone. One of them is my own cousin 😂


View post
2100 dollars is nothing for Asus lol nice try but unless its the whole country that won't do much