ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[marioluethy]

nightmaster552

https://zentalk.asus.com/en/discussion/comment/137712#Comment_137712

yawn so many clueless people claiming its a hardware issue makes me so bored at this point

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That is because you HOPE that it is a software issue. Mate 20 pro had problems that the black turns into the green. also every body telling its a software issue but it was hardware.
If you believe it is software, so then you also believe that asus can't fix it since the release. So if you believe this i wonder why you bought an asus phone.
The guys from the software do the best to minimize the issue. But Displays issue's like this are always hardware problems. but its like talking about corona some people are still sure it is all fake.... so until the get it...

[devicentextian]

I think the problem here is there is more gray color 5-0% gray to black but on the last 5 lowest those gray color doesn't have any difference at all just the brightness of it I think now the black doesn't blend properly because there is no gradient in it.

[devicentextian]

I tested different AMOLED screen on color grey to black and on Rog 3 I can see gray to black but no no difference on color while on the other phone with amoled screen on 5-0 it shows just black.

[MrBlackCrush]

If the problem can be solved by that app screen balance, I'm 99% sure it's all about a bad calibration of gray. The fact is that black crush is not the only issue, also the colours are bad and screen balance cannot touch these.
Asus is not updating the phone from 2 months, so discussing about this is completely useless, just wait for December and March updates, then we will see.
And don't expect people will buy the rog phone 4 if the 3's issues won't be solved, the 4 maybe will even have additional isssues...

[MV]

marioluethy

https://zentalk.asus.com/en/discussion/comment/137716#Comment_137716

That is because you HOPE that it is a software issue. Mate 20 pro had problems that the black turns into the green. also every body telling its a software issue but it was hardware.

If you believe it is software, so then you also believe that asus can't fix it since the release. So if you believe this i wonder why you bought an asus phone.

The guys from the software do the best to minimize the issue. But Displays issue's like this are always hardware problems. but its like talking about corona some people are still sure it is all fake.... so until the get it...

View post

Have you ever heard this : every hardware needs a good software. Not sure what definition of software is to you, but ROG 3 has adequate hardware but not the best optimised software for that respective hardware. If you can understand this it's good for you or else you can be as you are.
So if you say it's a hardware issue can you explain it technically. I hope you would have already done your research.