Ghost touch when use chrome in certain pages

Please tell us some basic information before asking for help:
- Model Name: ROG 2 Global 12GB/512GB
- Firmware Version: Latest
- Rooted or not: Never
- Frequency of Occurrence: Sometimes
- APP Name & APP Version (If your issue relates to the app): Chrome latest
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Ghost touch after browsing specific URLs with Chrome. Same problem. Still not solved!
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So I was trying to reproduce this issue for myself as I am curious as you have the same model as me.
The nearest I can get to this issue is after playing a game in 120hz for at least 15 minute with all touch sensitivity turned on highest. After leaving the game, going around different places of the phone, I do feel a bit of delayed response. If the delayed response, by default as users, we will do things again and this is where I think this ghost touch is coming from.
I cannot get the issue after I restarted and don't play any games at 120hz. So this may be related to Game Genie/Amoury Crate.
Yes, I am also experiencing tha same problem. Ghost touch happens while using Chrome
What would be good is to list out some settings that you have on? While doing this, think about when does this happen? For example is this only on specific settings that's turned on?
120 fps, classic theme,
In my thread you said this is because of static charge LoL😀 Now you asking for settings
Well, does it happen to you when using Chrome?
I havent managed to reproduce the issue even if I have 120hz on. I have the same model as Melqui, the 12GB version so it makes sense if I can produce the same issue, we have better chance of telling Asus this is an issue.
If you can reproduce the issue consistently and able to justify that it is an issue by giving us scenarios of what settings you have, I will be happy to be quiet and leave it to Asus. Otherwise, the blabbing of just saying it is an issue isnt helping anyone.
No it didn't happened in only chrome it happened to me while I am on app drawer that time also happened that.
Now you can see that from that day to now I didn't say anything to my thread that I am facing this issue again in A9 also.
Here is the thing, no software or phone is perfect and I am not saying there's no issues. Some unfortunate people will face issues. At the same time, the people who face these issues needs to say how the issue can reproduced.
That's cool you went to A9. That's your choice in the end and a moderator was trying to help but he can't now because there's no one else willing to help Asus here in reproducing the issue on A10.
If I had this issue, I would be cooperating with the moderators here in helping investigating the issue.
Anyway, that's besides the point and it's my opinion it's good you don't face the issue and I wish you all the best and stay safe.
Hi @ronald1985 , here you have the step by step to reproduce, look at the section "HOW TO REPRODUCE" (the post also contains the phone details and configuration):
Yes, I have seen your post and I get the same result as Gustav_ASUS. I wasn't able to reproduce the issue with only 120hz and following the steps.
Try saving the web page to the local storage.
Check to see of you get the same issue with the local copy. If yes, continue.
Now go to safe mode.
Open the local copy and try to see if you get the same issue.
Chrome will be available because it is a system app.
Test with "classic theme". I'm testing with original rog black theme and no more issues. (Or it's very intermittent)
Yes I have been using the Classic theme.
Maybe a bug in classic theme!
Maybe, but I cant seem to get the issue but I am still trying.
So do you get the same issue on the ROG themes?
Thanks for noticing I am facing the same issue. Chrome starts the issue and it is noticeable in the entire UI until I lock and unless. I use Dark Reactor Core theme.
You know what they say in PC right?
Google chrome is always like that. That's. Why i use samsung browser as my daily.
Chrome is only useful for opening youtube in desktop mode and playong music in the background.